Dropioo

Setting up delivery services

Last updated: Oct 27, 20261 min read
Table of contents

Before you begin

You have a role that can manage services.

Open the services list

In the menu, open Services. Services Management lists every service you can add to an order. Services marked Default are provided by Dropioo: you can use them, but you cannot modify or delete them.

01-services-list.png

Add a service

1. Click Add Service.

2. Enter the Service Name, for example "White glove unpacking".

3. Click Add Service.

02-add-service-form.png

The service appears in the list with its own code. Type its name in the search field to find it.

03-services-list-with-new-service.png

To rename one of your services, use the pencil icon. To delete it, use the ⋮ menu.

Use a service

  • On an order: in the New Order form, step Order Info, choose the service under Services. See [Creating a Single Order](../../03-routes-orders/01-creating-a-single-order/en.md).

  • In the driver app: at the stop, the driver sees the services to perform and marks them done, or adds one at the door. See [Completing the Proof of Delivery](../../05-driver-app/07-completing-the-proof-of-delivery/en.md).

  • In the statement: each driver's activity statement shows, per stop, whether the services were done. See [Reading a Driver's Activity Statement](../../02-fleet/05-reading-a-driver-activity-statement/en.md).

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