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Dropioo Getting Started Guide

A step-by-step guide to help new users create their Dropioo account, complete onboarding, and set up their workspace for first use.

Dropiooonboarding

Creating Order

A step-by-step guide explaining how to create a delivery order using the order form, complete the required information, and save the order successfully.

DropiooOrder Creation

Creating Orders by File Import

This process describes how to create one or multiple orders by importing a file into the system. It explains how to prepare the import file, upload it, review the imported data, resolve any validation errors, and confirm the creation of the orders.

Order CreationFile Import

Route Planning Process

Learn how to plan and optimize delivery routes in Dropioo. This guide explains how to create a route plan, assign orders to drivers, optimize itineraries, and review the generated routes to improve delivery efficiency and reduce travel time.

route planningroute optimization

Order Dispatch Process

Learn how to dispatch orders in Dropioo. This guide explains how to assign orders to drivers, manage dispatch operations, monitor assignments, and ensure efficient delivery execution.

order dispatchdispatching

Creating a Warehouse

This guide explains how to create a warehouse in Dropioo. It covers entering warehouse information, defining the location, configuring settings, and saving the warehouse for inventory and logistics operations.

warehousewarehouse creation

Creating a car

This guide explains how to create a car in Dropioo. It covers entering the car's information, configuring its specifications and capacity, assigning operational settings, and saving the car for delivery and route optimization.

create carcar

Creating a Driver

This guide explains how to create a driver in Dropioo. It covers entering the driver's personal and contact information, assigning skills and availability, linking the driver to operations, and saving the profile for route planning and delivery management.

drivercreate driver

Creating Skill

This guide explains how to create skills in Dropioo. It covers adding new skills, defining skill details, assigning skills to drivers, and managing them to support efficient task assignment and route planning.

skillscreate skills

Managing Services

Learn how to create, manage, edit, search, and export services in Dropioo. This guide explains how to configure additional services, update existing records, and efficiently manage service offerings from the Services module.

servicesservice management

Billing process

Step-by-step guide to viewing your subscription plan, managing your payment methods, and tracking your billing history on Dropioo. Covers the current plan, adding a credit card, and reviewing invoices.

billingsubscription

Dropioo Merchant Platform User Guide 1

Learn how to use the Dropioo Merchant platform to manage orders, track shipments, and configure your account. This guide provides step-by-step instructions for all the key features available to merchants.

DropiooMerchant

Dropioo User Guide – Merchants

This guide explains how to view your list of merchants, invite or add a merchant partner, and process partnership requests received on Dropioo. By the end of this article, you will know how to locate a merchant, understand their status, and move a pending request forward.

DropiooMerchant Portal

Dropioo Merchant Platform User Guide 2

Learn how to use the Dropioo Merchant platform to manage orders, track shipments, and configure your account. This guide provides step-by-step instructions for all the key features available to merchants.

DropiooMerchant

Dropioo Merchant Platform User Guide 3

Learn how to use the Dropioo Merchant platform to manage orders, track shipments, and configure your account. This guide provides step-by-step instructions for all the key features available to merchants.

DropiooMerchant

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