Terms and Conditions

Last Updated: May 26, 2025

Please read these Terms and Conditions ("Agreement", "Terms") carefully before using dropioo.com ("the Site") and our delivery optimization platform ("the Service") operated by Dropioo Technologies Inc. ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of our services.

1. Acceptance of Terms

By accessing or using the Service in any manner, including through our website, mobile application, or API, you agree to be bound by these Terms. If you do not agree to all these Terms, do not use the Service.

2. Description of Service

Dropioo Technologies provides a cloud-based delivery optimization and route planning platform that helps businesses:

  • Plan and optimize delivery routes

  • Manage and assign delivery orders

  • Track drivers in real-time

  • Analyze delivery performance

3. Intellectual Property

The Service and its original content, features, and functionality are owned by Dropioo Technologies Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on our Service without our express written permission.

4. User Accounts

4.1 Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Be responsible for all activities under your account

4.2 Account Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time by contacting support@dropioo.com.

5. Payment Terms

5.1 Fees

Certain features of the Service require payment. We will notify you of applicable fees before you incur them. All fees are in Canadian dollars unless otherwise specified.

5.2 Taxes

You are responsible for all applicable taxes related to your use of our Service.

6. User Responsibilities

You agree not to:

  • Use the Service for any illegal purpose

  • Upload harmful or infringing content

  • Attempt to gain unauthorized access to our systems

  • Interfere with the proper working of the Service

7. Third-Party Links

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for their content, privacy policies, or practices. We encourage you to review the terms and policies of any third-party sites you visit.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPIOO TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • YOUR USE OR INABILITY TO USE THE SERVICE

  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

  • ANY CONDUCT OF ANY THIRD PARTY USING THE SERVICE

10. Indemnification

You agree to defend, indemnify, and hold harmless Dropioo Technologies and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Montreal, Quebec.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes through the Service or by email. Your continued use after changes become effective constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Dropioo Technologies Inc.
123 Rue de la Gauchetière, Montreal, QC H3B 2M3, Canada
Email: legal@dropioo.com
Phone: +1 (514) 123-4567